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[上海]美光半导体咨询(上海)有限责任公司

  1. 发布时间:2018-03-14
  2. 工作地点:上海
  3. 职位类型:全职
  4. 来源:前程无忧(51JOB)
  5. 职位:客户支持专员(实习生)
职能类别:大学/大专应届毕业生

Job Description:
A Customer Sales Operations Specialist maintain and grow customer relationships. Collaborate with internal/external stakeholders to ensure market share and sale plan goals are met, while taking into account Micron’s best interest. We aim to make the order process as straight forward as possible for our customers and ensure we take full ownership and responsibility for solving problems. We drive increased customer satisfaction through exceptional customer experience and our team goals are Team development, Revenue optimization, Proactive Inventory Management and Becoming Metrics Driven Organization. As an individual, you will be able to build relationships both externally with customers and internally with the sales team and other departments. You need to demonstrate an ability to think ahead, be proactive, make decisions based on available data and work within the global memory market. The CSO role offers an excellent opportunity for the right person to join a dynamic international environment.


Key Responsibilities: (Inside Sales/ Customer Service)
Day to day management of customers’ accounts ensuring that a professional & interactive relationship is developed.
Ensure proactive steps are taken to optimize the sales plans, maintain target inventory and meet other metric goals.
Proactive monitoring/analyzing of sales forecast to identify gap between supply and demand.
Maintaining Contract pricing and quotes where applicable.
Collaborate closely in conjunction with internal partners for operational efficiency.
Focal point for customer related issues /escalations.
Proactive approach to continuous improvement including establishment of best practices for customer support.
Remain knowledgeable about all organization's products and services to facilitate sales efforts.

Desired Skills & Experience
Customer focused mindset with strong communication and interpersonal skills
Energetic team player with an ethos of high performance.
Adaptability to change in a highly dynamic/challenging work environment.
Ability to manage own time, multi-task combined with strong organizational skills.
Self-motivated, driven, dedicated, and willing to learn with a desire to succeed.
Excellent problem solving Skills.

 

公司简要介绍:

公司名称:美光半导体咨询(上海)有限责任公司
公司类型:外资(欧美)
公司介绍:   美光科技于 1978 年成立于美国爱达荷州博伊西一家牙科诊所的地下室,最初是一家仅有四名员工的半导体设计公司。如今,我们是全球半导体行业的领军企业,拥有傲人的创新成绩,在超过 35 年的时间内一直都是行业佼佼者。
   作为创新存储解决方案的领导者,美光交付的技术,帮助世界改变着使用信息的方式,让数据变得更有价值。通过我们的全球品牌 —— Micron(美光)、Crucial(英睿达)和 Ballistix(铂胜),我们提供业界最丰富的产品组合。我们是唯一一家制造当今主流内存和存储技术的公司:DRAM、NAND、NOR 和 3D XPoint? 存储。我们的解决方案旨在利用数据的价值来开启金融洞察力、加快科学突破和加强全球沟通。
在包括中国在内的亚太地区,美光正在迅速地发展自身业务。我们在亚洲进行了战略上的布局,提供贴近客户的服务和价值,以满足不断迅速增长的市场需求。


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